commit fbd1f10cf95a3f605595714c6b1425ea66701e45
Author: fadmin <fannarino@gmail.com>
Date:   Sun Aug 16 17:26:18 2026 -0400

    Add install_osticket.sh

diff --git a/install_osticket.sh b/install_osticket.sh
new file mode 100644
index 0000000..20c6a65
--- /dev/null
+++ b/install_osticket.sh
@@ -0,0 +1,73 @@
+#!/bin/bash
+
+# Exit immediately if a command exits with a non-zero status
+set -e
+
+# --- INTERACTIVE PROMPT ---
+read -p "Enter the target installation directory [/var/www/html/osticket]: " INSTALL_DIR
+INSTALL_DIR="${INSTALL_DIR:-/var/www/html/osticket}"
+
+# --- CONFIGURATION ---
+# IMPORTANT: Adjust these for your OS. 
+# Fedora/RHEL/CentOS typically uses 'apache'
+# Ubuntu/Debian typically uses 'www-data'
+read -p "Enter web server user [apache]: " WEB_USER
+WEB_USER="${WEB_USER:-apache}"
+read -p "Enter web server group [apache]: " WEB_GROUP
+WEB_GROUP="${WEB_GROUP:-apache}"
+
+OSTICKET_VERSION="v1.18.3"
+DOWNLOAD_URL="https://github.com/osTicket/osTicket/releases/download/${OSTICKET_VERSION}/osTicket-${OSTICKET_VERSION}.zip"
+
+echo "=== Starting osTicket ${OSTICKET_VERSION} Installation ==="
+echo "Target Directory: ${INSTALL_DIR}"
+
+# 1. Set SELinux to Permissive mode
+echo "Setting SELinux to permissive mode..."
+sudo setenforce 0
+
+# 2. Ensure required dependencies are present
+if ! command -v unzip &> /dev/null || ! command -v wget &> /dev/null; then
+    echo "Installing required dependencies (unzip, wget)..."
+    if [ -f /etc/debian_version ]; then
+        sudo apt-get update && sudo apt-get install -y unzip wget
+    elif [ -f /etc/redhat-release ]; then
+        sudo dnf install -y unzip wget
+    fi
+fi
+
+# 3. Create the target directory
+echo "Creating target directory..."
+sudo mkdir -p "${INSTALL_DIR}"
+
+# 4. Download osTicket archive
+echo "Downloading osTicket..."
+TEMP_DIR=$(mktemp -d)
+wget -q "${DOWNLOAD_URL}" -O "${TEMP_DIR}/osticket.zip"
+
+# 5. Extract files to the target directory
+echo "Extracting files..."
+sudo unzip -q "${TEMP_DIR}/osticket.zip" -d "${TEMP_DIR}/extracted"
+sudo cp -r "${TEMP_DIR}/extracted/upload/"* "${INSTALL_DIR}/"
+
+# Clean up temp directory
+rm -rf "${TEMP_DIR}"
+
+# 6. Rename the configuration file
+echo "Renaming ost-sampleconfig.php to ost-config.php..."
+if [ -f "${INSTALL_DIR}/include/ost-sampleconfig.php" ]; then
+    sudo mv "${INSTALL_DIR}/include/ost-sampleconfig.php" "${INSTALL_DIR}/include/ost-config.php"
+else
+    echo "Error: Sample configuration file not found!"
+    exit 1
+fi
+
+# 7. Apply permissions and set ownership
+echo "Applying permissions and setting ownership for user: ${WEB_USER}..."
+sudo chown -R "${WEB_USER}:${WEB_GROUP}" "${INSTALL_DIR}"
+sudo chmod 0755 "${INSTALL_DIR}"
+sudo chmod 0666 "${INSTALL_DIR}/include/ost-config.php"
+
+echo "=== Installation Complete! ==="
+echo "osTicket is ready at: ${INSTALL_DIR}"
+echo "You can now complete the setup via your browser."
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